This chapter presents previous concepts of emotional intelligence in a practical sense, though it tends to read like a "no duh!" Dynamic Inquiry suggests an open line of communication amongst employees and leaders to get at people's feelings. The purpose is to gain a "truth" about an organization through conversations and open-ended questioning, as well as discover the truth about themselves to achieve a sense of reality. This beginning signifies a start for an emotional intelligent vision that develops out of the discovered dreams, hopes, and truths of the group.
The chapter further addresses "attunement," initiating change that aligns and resonates with a vision: " Success depends on what an organization's people care about, what they do, and how they work together." This success for vision and resonance requires in-depth self-analysis of emotional affectivity to pursue the vision--an interdependency that promotes a positive change. The key is to connect employees to their work emotionally--a collective, affective identity.
Much of chapter ten expresses empathy, emotional identity, and positive interplay through coaching and democratic elements to instill the importance of dream/vision attainment via communication and mindfulness. The ultimate quest is to identify the collective identity and motivate relationships to achieve an interdependent culture for company success.
After I finished reading this, my reflections are of those of intuition, soul searching, and holism for individual and organizational success.
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